Tractor Mystery Shopping™

A challenge for the ag industry is how best to apply tractor mystery shopping to help dealerships sell more effectively. Mystery shopping has been around for quite a while, but the unique fact-based approach offered by the Pied Piper Prospect Satisfaction Index® (PSI®) began in 2007.

Pied Piper PSI removes the uncertainty and qualitative nature of traditional mystery shopping, and instead provides an accurate, easy to use measurement of a dealership’s sales effectiveness.

Boat dealerships have plenty of other aspects of the business to focus on instead of worrying about mystery shopping results, and with Pied Piper PSI marine dealerships can answer the questions:

How does our dealership compare? 

and

What can we do to improve?

Go to www.piedpiperpsi.com for more details.

Pied Piper develops and runs sales & marketing programs to maximize performance of dealer networks.

Examples of Pied Piper programs:

• Prospect Satisfaction Index® (PSI®)"Mystery Shopping" to Turn More Shoppers into Buyers™.
  • In-Person
  • Internet/Email
  • Telephone
• Defector Diagnostic Survey™ to Learn to Keep More Customers.
• Retail Effectiveness Monitor® to Measure and Improve the Overall Customer Experience.
• Dealer Health Check™ to Measure, Diagnose and Improve the Overall Sales Effectiveness of Individual Dealerships.
• Dealer Performance Bonus Programs to Increase Manufacturer and Dealer Profitability while Paying for a Better Customer Experience.
• "Spin-to-Win" Sales Incentive Programs with Reloadable Debit Cards to Encourage Effective Salesperson/Dealership Behavior
• Other Examples: Facility Evaluation/Audit Programs to Encourage Facility Improvement and Upgrades, Pied Piper Purchase Funnel™, Lease Return Programs, Vehicle Delivery Programs, Co-op Advertising Programs, Point-of-Sales Kiosk Programs, Brand Image Element Leasing Programs, Best Practices and Management Consulting.

Go to www.piedpipermc.com for more details about Pied Piper Management Company LLC.